Last Updated: November 3, 2025
TyphonMachines.shop ("we," "our," or "us") is committed to protecting the privacy and security of our customers, who are primarily commercial buyers and entrepreneurs. This Privacy Policy details what information we collect, how we use it, how we protect it, and your rights concerning that information.
1. Information We Collect
We collect information necessary to process your heavy equipment orders, manage your account, and provide specialized support.
1.1. Personal Identification Information (PII)
Contact Data: Name, business name, shipping address (W 44th Pl, Hialeah, FL 33012, USA), email address (support@typhonmachines.shop), and telephone number (+1 305-879-9936).
Account Data: Username and password (encrypted).
1.2. Commercial and Financial Information
Transaction Data: Products purchased (Typhon Mini-Excavators, etc.), pricing, delivery details, and order history.
Financial Data: Payment card details (processed securely by third-party payment processors; we do not store full payment card details) or bank account information for wire transfers/financing.
1.3. Technical and Usage Data
Device Data: IP address, browser type, operating system, and device identifiers.
Activity Data: Pages viewed, time spent on pages, and referring website addresses. We use cookies and similar tracking technologies for this purpose.
2. How We Use Your Information
Your information is primarily used to fulfill your purchase of heavy machinery and maintain our contractual obligation to you.
Order Processing and Fulfillment: To process your payment, confirm your order, and arrange for Free Heavy-Haul Delivery of your Typhon equipment.
Customer Service: To provide dedicated support regarding warranties, technical queries, parts, and maintenance.
Account Management: To manage your commercial account, process returns, and track transaction history.
Security and Fraud Prevention: To verify identity, validate credit and financial transactions, and prevent fraudulent activity related to high-value equipment sales.
Marketing and Communications: To send promotional offers or updates about new Typhon models, features, or parts inventory, based on your consent.
3. Disclosure and Sharing of Information
We do not sell your personal or commercial information. We share data only as necessary for core business functions related to heavy equipment delivery and support.
Typhon Manufacturer: We share necessary data with Typhon to register your product for the manufacturer's warranty and authenticate your purchase.
Freight Carriers: We share your delivery address and contact information with specialized heavy-haul freight carriers to coordinate the Free Delivery of your equipment.
Financial Services: Data is shared with secure, third-party payment processors and, if applicable, with approved commercial financing or leasing partners.
Legal Compliance: We may disclose information if required by law or to protect our rights, property, or safety, and the rights, property, or safety of our customers.
4. Data Security and Protection
We take the security of your high-value purchase data seriously. We implement robust, commercially standard security measures to protect against unauthorized access, alteration, disclosure, or destruction of your information.
Encryption: Our website uses SSL/TLS encryption for all data transmission.
Limited Storage: As noted, we do not directly store sensitive full payment card details.
5. Your Data Rights
As a customer, you have the right to access, correct, or delete your personal information, subject to certain legal restrictions (e.g., maintaining sales records for legal and warranty purposes).
Access/Correction: You may request access to the PII we hold about you or request corrections by contacting us via email.
Opt-Out: You can opt out of receiving marketing emails at any time by clicking the unsubscribe link in the email or by contacting us.
6. Policy Updates
We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Any changes will be posted on this page with a revised "Last Updated" date. Your continued use of TyphonMachines.shop after changes are posted constitutes your acceptance of the new policy.
7. Contact Us
If you have any questions regarding this Privacy Policy or your data, please contact us:
Email: support@typhonmachines.shop
Phone: +1 305-879-9936
Address: TyphonMachines.shop, W 44th Pl, Hialeah, FL 33012, USA